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Privacy Policy

Privacy Notice

Who we are

Stratford Sports Club Ltd (‘we’ or ’us’) are a ‘Data Controller’ for the purposes of the Data Protection Legislation (including the Data Protection Act 1998 and the General Data Protection Regulation) and we are responsible for, and control the processing of, your personal information.

Your Privacy

We are committed to protecting your privacy; therefore, this notice explains how Stratford Sports Club Ltd collect and process your personal information.

Information We Collect

We obtain personal information about you from the following sources:

Information provided by you:

  • You provided personal information upon registration with Stratford Sports Club Ltd, whether, online or in person;
  • You provided your personal information through our website;
  • You completed and/or returned surveys or response/feedback forms by mail and via electronic means;
  • You registered to attend an event;
  • You registered an interest to volunteer at any future events;


Personal information we collect about you may include “special categories” data, such as information about your racial or ethnic origin, religious or other beliefs, physical or mental health and criminal offences/proceedings. “Special categories” data would only be processed where you have provided it yourself (with your consent), for example during discussions with any of our representatives or where such is recorded for the purposes of assessing accessibility requirements arising as a result of a disability, or where this information has already been made public or processing is required by law.

How We Use Your Data

We collect your data to enable you to be a member of Stratford Sports Club Ltd or to offer you the opportunities to participate in events, volunteering and other initiatives and activities organised and managed by Stratford Sports Club Ltd. We collect personal information to enable us to deliver these services and to better understand our customers so that we can better meet your needs and improve our services.

We may process your personal information for the following purposes:

Administrative purposes:

  • to verify your identify/account and provide you with a personalised experience upon your registration with Stratford Sports Club Ltd;
  • for event registration;
  • to process and organise any volunteering activities you have agreed to undertake/shown an interest in undertaking;
  • to keep a record of communications between us.

Communications

We may, from time to time, contact you by email, post or telephone to pursue the purposes mentioned above and in particular for the following reasons:

  • To keep you up to date with events and activities at Stratford Sports Club Ltd;
  • To share news and achievements of Stratford Sports Club Ltd teams, individual achievements, other information and forthcoming events;
  • Invite you to events, which may be of interest to you;
  • Invite you to volunteer; or
  • To keep you up to date with other relevant information, which we think may be of interest to you.

If you would like to opt-out of the above Communications, please let us know. See ‘How to Contact Us’ below for further information.

Retention

We may retain your personal information for a period of 3 years or as long as necessary and in line with our statutory/regulatory obligations where appropriate.

If you wish to request for any of your records to be removed from database, or would like to opt-out of any or all communications from Stratford Sports Club Ltd, please see ‘How to Contact Us’ and ‘Rights of Data Subjects’ below for further information.

Rights of Data Subjects

  • Right to request a copy of your information
  • You can request a copy of your information which we hold (this is known as a subject access request).
  • Right to correct mistakes in your information
  • You can require us to correct any mistakes in your information which we hold free of charge.
  • Right to ask us to stop contacting you with direct marketing


If you would like to amend your mailing subscriptions or unsubscribe from Stratford Sports Club Ltd you can do so by emailing: admin@stratfordsport.co.uk

Lawful basis for processing

Stratford Sports Club Ltd may rely on one or multiple grounds for processing your personal data including:

  • You have provided consent for the processing;
  • There is a contractual commitment to provide the services and, therefore, processing is necessary to meet those contractual obligations;
  • The information is available to the public at large; and/or
  • The processing is necessary for the purposes of legitimate interests of Stratford Sports Club Ltd or other third parties and does not affect the fundamental rights and freedoms of the individuals concerned.


How to Contact Us

Should you have any queries, suggestions or issues please do not hesitate to contact Stratford Sports Club Ltd: admin@stratfordsport.co.uk

Revisions to the Privacy Policy

We may revise this privacy policy at any time in response to changes in the law or other factors. We encourage you to periodically visit this page to review the most current policy, or obtain a copy by contacting us directly.


Use of Email Tracking Pixels

All emails sent by the system contain a tracking pixel. This is used to track whether each email has been opened by the recipient, and when. This information can be viewed by those users of the system with permission to view email delivery reports. We do not display any information regarding the location of the recipient. Note that the tracking pixel is only activated if the recipient chooses to download images into their email client.

Data Processor

We, Stratford Sports Club, make use of the myClubhouse software supplied by Simmetrics Ltd to process personal data we include on our myClubhouse website in accordance with our privacy policy set out above. Simmetrics Ltd processes your personal data on our behalf and they can only do so in accordance with our written instructions. You can find the details of our data processor’s privacy policy here: http://www.myclubhouse.co.uk/Home/PrivacyPolicy.

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