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{"ID":342,"SpaceID":4,"PageID":112,"HasCommentsThread":false,"SeoTags":{"OpenGraphTags":[{"ID":"og:title","Name":"Ethics, Values and Disciplinary Policy"},{"ID":"og:type","Name":"website"},{"ID":"og:url","Name":"https://www.stratfordsport.co.uk/Cms/Spaces/HOCKEY/Ethics+Values+and+Disciplinary+Policy"}],"NonOpenGraphTags":[]},"Path":"Ethics+Values+and+Disciplinary+Policy","Title":"Ethics, Values and Disciplinary Policy","Author":{"ID":2142,"Name":"Kate Edwards","CompanyName":null,"HasEmail":true},"Version":1,"IsDraft":false,"IsOldVersion":false,"PublicationDate":"17/09/2025 15:27","VersionDescription":"v1 - Kate Edwards","HideHeader":false,"IsFullWidth":false,"ThemeCode":"Hockey","BackgroundColour":null,"JumpLinks":[],"Blocks":[{"Columns":[{"Width":12,"WidthClasses":"col-md-12 col-sm-12 col-xs-12","Elements":[{"ID":592,"Type":"HTML","Content":"\u003ch1 style=\u0022text-align: center;\u0022\u003e\u003cspan style=\u0022font-size: 20px;\u0022\u003eStratford Hockey Club - Ethics, Values and Disciplinary Policy\u003c/span\u003e\u003c/h1\u003e\n\u003cp\u003eStratford Hockey Club (SHC) expects o?cials, players and volunteers of the club to act and demonstrate respectful values and actions. It adopts the England Hockey Code of Ethics and Behaviour Policy including:\u003c/p\u003e\n\u003cul\u003e\u003cli\u003eEquality Policy\u003c/li\u003e\u003cli\u003eAnti-doping Rules\u003c/li\u003e\u003cli\u003eSafeguarding and Protecting Young People in Hockey Policy and Procedures and Good Practice Guidelines.\u003c/li\u003e\u003c/ul\u003e\n\u003cp\u003eThis document seeks to clarify rules and expectations over and above any playing regulations issued by the relevant governing bodies, such as the England Hockey Association and Sport England.\u003c/p\u003e\n\u003ch1 style=\u0022text-align: center;\u0022\u003e\u003cspan style=\u0022font-size: 20px;\u0022\u003eGeneral:\u003c/span\u003e\u003c/h1\u003e\n\u003cp\u003eThe club considers itself as a “family” club and does not accept any interpersonal intolerance whatsoever.\u003c/p\u003e\n\u003cp\u003eAny behavior that is suspected of violating any national or international laws or Sport England regulations shall result in the club notifying the relevant authorities.\u003c/p\u003e\n\u003ch1 style=\u0022text-align: center;\u0022\u003e\u003cspan style=\u0022font-size: 20px;\u0022\u003eMembers holding positions of responsibility:\u003c/span\u003e\u003c/h1\u003e\n\u003cul\u003e\u003cli\u003eNo member shall personally profit by holding a position of responsibility (including but not limited to a Committee Member, Captain or Coach).\u003c/li\u003e\u003cli\u003eUnder no circumstances shall a member induce or accept payment or incentive from another member or external organisation to further the agenda or requirements of that party.\u003c/li\u003e\u003cli\u003eAny member involved in a decision-making process on behalf of the club shall formally notify the club committee of any involvement or relationship that may be considered or give rise to a conflict of interest.\u003c/li\u003e\u003cli\u003eAll captains shall implement the instructions and decisions of the elected committee.\u003c/li\u003e\u003c/ul\u003e\n\u003ch1 style=\u0022text-align: center;\u0022\u003e\u003cspan style=\u0022font-size: 20px;\u0022\u003eConduct and Behavior of Players:\u003c/span\u003e\u003c/h1\u003e\n\u003cul\u003e\u003cli\u003eAll players shall behave in a respectful manner and in the “fair play” spirit of hockey.\u003c/li\u003e\u003cli\u003eNo member of SHC shall seek to intimidate or incentivize an o?cial or member of another club in any manner whatsoever, either directly or indirectly.\u003c/li\u003e\u003cli\u003eNo player shall demonstrate violent behavior or conduct or shall deliberately seek to cause harm or injury to another player.\u003c/li\u003e\u003cli\u003eAll players shall respect the decision of the team captains/coaches in the selection of respective teams.\u003c/li\u003e\u003cli\u003ePlayers are expected to acknowledge that the captain’s/coach’s decision is absolute and final on all playing and disciplinary matters during a match.\u003c/li\u003e\u003cli\u003ePlayers shall accept the decision of the umpires in all circumstances, in accordance with the rules of England Hockey.\u003c/li\u003e\u003cli\u003eMembers playing in teams or associated with junior members (under 18 years of age) are reminded of the England Hockey Safe Guarding Policy.\u003c/li\u003e\u003c/ul\u003e\n\u003ch1 style=\u0022text-align: center;\u0022\u003e\u003cspan style=\u0022font-size: 20px;\u0022\u003eDisciplinary Offences:\u003c/span\u003e\u003c/h1\u003e\n\u003cp\u003eThe following actions may give rise to the commencement of a disciplinary process. They are not exhaustive and also include the use of all communication and publication methods, including social media and WhatsApp.\u003c/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\n\u003cul\u003e\u003cli\u003eActions contradictory to SHC Safe Guarding Policy\u003c/li\u003e\u003cli\u003eActions that arise in bringing SHC’s reputation and image into disrepute, either directly or through association.\u003c/li\u003e\u003cli\u003eNegligent or consciously unsafe behavior\u003c/li\u003e\u003cli\u003eDisrespectful, degrading, intimidating or bullying, language or behavior towards another club member, a match o?cial, a member of another club or member of the public.\u003c/li\u003e\u003cli\u003eViolent conduct\u003c/li\u003e\u003cli\u003eExclusion from the field of play (red card)\u003c/li\u003e\u003cli\u003ePersistent suspension from the field of play.\u003c/li\u003e\u003cli\u003eDefiance of direct instructions of a designated club o?cial responsible for upholding the club values and rules. (eg. Covid 19 O?ce, Captain )\u003c/li\u003e\u003cli\u003eDeliberate failure or refusal to implement a sanction issued by the disciplinary committee.\u003c/li\u003e\u003cli\u003eAny deliberate breach of the club’s or Government’s Covid regulations.\u003c/li\u003e\u003c/ul\u003e\n\u003ch1 style=\u0022text-align: center;\u0022\u003e\u003cspan style=\u0022font-size: 20px;\u0022\u003eDisciplinary and Grievance Process:\u003c/span\u003e\u003c/h1\u003e\n\u003cp\u003eThe disciplinary and grievance process is an impartial mechanism to investigate, review and decide a course of action that it is in the best interests of the club and the individuals involved.\u003c/p\u003e\n\u003cp\u003eThe club will look to ensure that at all times:\u003c/p\u003e\n\u003cul\u003e\u003cli\u003eA full fair and rounded investigation shall take place.\u003c/li\u003e\u003cli\u003eThe outcome of an investigation will never be pre-judged.\u003c/li\u003e\u003cli\u003eOnly one investigating o?cer will conduct the investigation, where practical and appropriate.\u003c/li\u003e\u003cli\u003eAny outcomes and sanctions will be explained personally.\u003c/li\u003e\u003c/ul\u003e\n\u003ch1 style=\u0022text-align: center;\u0022\u003e\u003cspan style=\u0022font-size: 20px;\u0022\u003eDisciplinary Committee\u003c/span\u003e\u003c/h1\u003e\n\u003cp\u003eThe disciplinary committee of SHC is comprised of the Committee, as defined by its constitution. However not all committee members are required to attend all hearings.\u003c/p\u003e\n\u003cp\u003eAny disciplinary matter involving contravention of the Safeguarding policy shall also include the Clubs’ welfare o?ce and the Lead Junior Coach.\u003c/p\u003e\n\u003cp\u003eThe Vice Chairperson of the club shall be considered as a member of the disciplinary committee in the absence of, or as delegated by the Chairperson.\u003c/p\u003e\n\u003cp\u003eNOTE: Should it be considered that there could be an actual or perceived conflict of interest with the involvement of any of the Disciplinary Committee due to their involvement with an issue or through a personal relationship, then they shall not participate in the process. In this instance, another committee member, or the Vice Chairperson shall replace them.\u003c/p\u003e\n\u003cp\u003eThe final decision on the composition of the disciplinary committee rests with the Chairperson (or in their absence, the Vice Chairperson.)\u003c/p\u003e\n\u003ch1 style=\u0022text-align: center;\u0022\u003e\u003cspan style=\u0022font-size: 20px;\u0022\u003eRepresentation:\u003c/span\u003e\u003c/h1\u003e\n\u003cp\u003eAll members subject to disciplinary matters (known as Respondents) have the right to participate in a disciplinary hearing in person and may invite another club member to corroborate their version of events. As a member’s clubs, SHC does not recognize any external legal representatives. A guardian or parent will be expected to be represent any junior member involved in disciplinary process.\u003c/p\u003e\n\u003ch1 style=\u0022text-align: center;\u0022\u003e\u003cspan style=\u0022font-size: 20px;\u0022\u003eDisciplinary Resolution Process:\u003c/span\u003e\u003c/h1\u003e\n\u003col\u003e\u003cli\u003eWhere a complaint arises, the Chairperson or his/her delegate shall form an initial disciplinary committee, as per the guidance in this document within seven days of receiving the complaint.\u003c/li\u003e\u003cli\u003eThe Sections Club Captain, or his/her delegate, shall act as the investigating o?cer.\u003c/li\u003e\u003c/ol\u003e\n\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\n\u003cp\u003eNOTE: Should it be considered that there could be an actual or perceived conflict of interest with the involvement of any of the Disciplinary Committee due to their involvement with an issue or through a personal relationship, then they shall not participate in the process. In this instance they shall be replaced by another committee member, or the Vice Chairperson.\u003c/p\u003e\n\u003col\u003e\u003cli\u003eThe Respondent shall be informed of an investigation being undertaken, both verbally and in writing by the Investigating O?cer.\u003c/li\u003e\u003cli\u003eAll parties will be interviewed by the Investigating O?cer, including the Respondent.\u003c/li\u003e\u003cli\u003eThe disciplinary committee shall convene, either in person or via other means of verbal communication within fourteen days of receiving the complaint.\u003c/li\u003e\u003cli\u003eThe Respondent shall be informed of the outcome of the investigation and, if appropriate, the outcome. In all instances, a reason and an explanation will be provided.\u003c/li\u003e\u003cli\u003eA copy of the decision (and supporting information) will be forwarded to the club secretary.\u003c/li\u003e\u003c/ol\u003e\n\u003cp\u003eIn order that no proceeding or outcomes are compromised, SHC reserves the right to invoke a temporary suspension from the club with immediate e?ect to the individual(s) involved, without any pre-judgement or precedence whatsoever.\u003c/p\u003e\n\u003cp\u003eFurthermore, SHC reserves the right to invoke a temporary suspension from the club with immediate e?ect to the individual(s) involved, without any pre-judgement whatsoever, in the event that the incident gives rise to concern for safety or a potential escalation of the matter whilst an investigation is in progress.\u003c/p\u003e\n\u003cp\u003eThis course of action would only be taken after a vote of all available committee members, with a majority decision determining the outcome. No committee member involved in the process will be allowed to vote.\u003c/p\u003e\n\u003ch1 style=\u0022text-align: center;\u0022\u003e\u003cspan style=\u0022font-size: 20px;\u0022\u003eDisciplinary Committee (initial):\u003c/span\u003e\u003c/h1\u003e\n\u003cp\u003eThe membership of the committee should be as follows:\u003c/p\u003e\n\u003cul\u003e\u003cli\u003eEither the Chairperson, Club Secretary or Club Treasurer.\u003c/li\u003e\u003cli\u003eEither the Club Captain (Ladies or Mens)\u003c/li\u003e\u003cli\u003eWhere any individual Under 18 involved the following individuals should also be included:\u003c/li\u003e\u003cli\u003eClub Welfare O?cer\u003c/li\u003e\u003c/ul\u003e\n\u003cp\u003e*The Vice Chairperson of the club shall be considered a member in the absence of, or as delegated by, the Chairman.\u003c/p\u003e\n\u003cp\u003eWhere conduct has been determined to contravene the rules of SHC, then an appropriate sanction shall be agreed and communicated to the Respondent.\u003c/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\n\u003cp\u003eSanction\u003c/p\u003e\n\u003cp\u003eThe Disciplinary Committee have used the England Hockey Red Card policy as a reference point for the SHC sanctions framework:\u003c/p\u003e\n\u003cp\u003eThe minimum periods of suspension for the following offences shall be:\u003c/p\u003e\n\u003ctable\u003e\n \u003ctbody\u003e\u003ctr\u003e\n \u003ctd width=\u0022488\u0022 valign=\u0022top\u0022\u003e\u003cp\u003eUnacceptable behaviour\u003c/p\u003e\u003c/td\u003e\n \u003ctd width=\u0022155\u0022 valign=\u0022top\u0022\u003e\u003cp\u003eSanction\u003c/p\u003e\u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\u0022488\u0022 valign=\u0022top\u0022\u003e\u003cp\u003ea) an isolated incident of non-physical disrespectful or degrading language or behavior\u003c/p\u003e\u003c/td\u003e\n \u003ctd width=\u0022155\u0022 valign=\u0022top\u0022\u003e\u003cp\u003eReprimand\u003c/p\u003e\u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\u0022488\u0022 valign=\u0022top\u0022\u003e\u003cp\u003eb) a pattern of incidents of non-physical disrespectful or degrading\u003c/p\u003e\n\u003cp\u003elanguage or behavior\u003c/p\u003e\u003c/td\u003e\n \u003ctd width=\u0022155\u0022 valign=\u0022top\u0022\u003e\u003cp\u003e1 game suspension\u003c/p\u003e\u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\u0022488\u0022 valign=\u0022top\u0022\u003e\u003cp\u003ec) an isolated incident of non-physical intimidating or bullying language or behavior\u003c/p\u003e\u003c/td\u003e\n \u003ctd width=\u0022155\u0022 valign=\u0022top\u0022\u003e\u003cp\u003e16-day suspension\u003c/p\u003e\u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\u0022488\u0022 valign=\u0022top\u0022\u003e\u003cp\u003ed) i) an isolated incident of physically aggressive behavior\u003c/p\u003e\u003c/td\u003e\n \u003ctd width=\u0022155\u0022 valign=\u0022top\u0022\u003e\u003cp\u003e30-day suspension\u003c/p\u003e\u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\u0022488\u0022 valign=\u0022top\u0022\u003e\u003cp\u003ed) ii) a pattern of non-physical intimidating or bullying language or\u003c/p\u003e\n\u003cp\u003ebehavior\u003c/p\u003e\u003c/td\u003e\n \u003ctd width=\u0022155\u0022 valign=\u0022top\u0022\u003e\u003cp\u003e30-day suspension\u003c/p\u003e\u003c/td\u003e\n \u003c/tr\u003e\n \u003ctr\u003e\n \u003ctd width=\u0022488\u0022 valign=\u0022top\u0022\u003e\u003cp\u003ee) a pattern of physically aggressive behavior\u003c/p\u003e\u003c/td\u003e\n \u003ctd width=\u0022155\u0022 valign=\u0022top\u0022\u003e\u003cp\u003e60-day suspension\u003c/p\u003e\u003c/td\u003e\n \u003c/tr\u003e\n\u003c/tbody\u003e\u003c/table\u003e\n\u003cp\u003eThe above sanctions relate to club sanctions only and may be supplemented by any England Hockey or legal proceedings. In the event that either England Hockey or legal proceedings are initiated relating to incidents where a club disciplinary process would normally occur, the SHC disciplinary process shall be delayed until these have been concluded.\u003c/p\u003e\n\u003ch1 style=\u0022text-align: center;\u0022\u003e\u003cspan style=\u0022font-size: 20px;\u0022\u003eEscalation Process:\u003c/span\u003e\u003c/h1\u003e\n\u003cp\u003eAny proven disciplinary matter that would merit a sanction more serious than a temporary playing suspension of longer than 12 week shall escalate to a full disciplinary hearing. Furthermore, should the same incident be repeated within a period of 12 months by the Respondent, then a full disciplinary hearing shall also be convened.\u003c/p\u003e\n\u003cp\u003eShould the original investigation and subsequent deliberation of the process result without unanimous consensus on the outcome, the initial Disciplinary Committee shall disband and a full Disciplinary Hearing will be convened.\u003c/p\u003e\n\u003ch1 style=\u0022text-align: center;\u0022\u003e\u003cspan style=\u0022font-size: 20px;\u0022\u003eAppeal:\u003c/span\u003e\u003c/h1\u003e\n\u003cp\u003eShould a Respondent wish to appeal then, this must be received by the Club Secretary within three days of the original decision being communicated. A full disciplinary committee will then be convened.\u003c/p\u003e\n\u003cp\u003eThe original disciplinary committee shall not take part in the appeals process, other than the individual designated as the Investigating O?ce. The Vice Chair will be available to participate in the appeals process if they did not take part in the original process.\u003c/p\u003e\n\u003ch1 style=\u0022text-align: center;\u0022\u003e\u003cspan style=\u0022font-size: 20px;\u0022\u003eFull Disciplinary Hearing:\u003c/span\u003e\u003c/h1\u003e\n\u003cp\u003eThe minimum composition of the disciplinary committee to be considered as a quorum at a full hearing shall be four participants, comprising of at least:\u003c/p\u003e\n\u003cul\u003e\u003cli\u003e2 of Club Captain (Men’s and or Ladies), or Junior Chairperson.\u003c/li\u003e\u003cli\u003e2 of Chairperson (or Vice Chairperson if unavailable), Secretary or Treasurer.\u003c/li\u003e\u003c/ul\u003e\n\u003cp\u003eWhere any individual under 18 is involved in this process the Club Welfare O?ce should be included.\u003c/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c/p\u003e\n\u003ch1 style=\u0022text-align: center;\u0022\u003e\u003cspan style=\u0022font-size: 20px;\u0022\u003eProcess:\u003c/span\u003e\u003c/h1\u003e\n\u003cp\u003eThe process shall be the same as in the Disciplinary Resolution Process, with the following exceptions:\u003c/p\u003e\n\u003col\u003e\u003cli\u003eThe disciplinary committee shall convene in person where feasible, though some may participate by other verbal means of communication.\u003c/li\u003e\u003cli\u003eThe Respondents shall be expected to participate in the meeting in person. If the Respondent is under 18 years of age, then a parent or guardian should also be in attendance.\u003c/li\u003e\u003cli\u003eThe Respondents shall be permitted to present their version of events and provide any mitigating circumstances directly to the disciplinary committee members.\u003c/li\u003e\u003c/ol\u003e\n\u003ch1 style=\u0022text-align: center;\u0022\u003e\u003cspan style=\u0022font-size: 20px;\u0022\u003eAppeal:\u003c/span\u003e\u003c/h1\u003e\n\u003cp\u003eThe decision of a full disciplinary hearing is final. A Respondent has no right of appeal to the process.\u003c/p\u003e\n\u003ch1 style=\u0022text-align: center;\u0022\u003e\u003cspan style=\u0022font-size: 20px;\u0022\u003eDecision:\u003c/span\u003e\u003c/h1\u003e\n\u003cp\u003eIn the event that suspension or exclusion is considered appropriate, then the Respondent does not have the right to reclaim their membership\u003c/p\u003e","ContentConfig":{"Caption":null,"Icon":null,"IconColour":null,"CaptionColour":null,"UnderlineColour":null,"TextColour":null,"FontSize":null,"LineHeight":null,"RequiresLoggedInUser":false,"BottomMargin":0,"PaddingLeft":"0px","PaddingTop":"0px","PaddingRight":"0px","PaddingBottom":"0px","PhoneVisible":true,"TabletVisible":true,"DesktopVisible":true,"CssClass":null,"PageLinkName":null,"PageLinkCaption":null},"ComponentCode":null,"ComponentError":null,"BottomMargin":"0px","PaddingLeft":"0px","PaddingTop":"0px","PaddingRight":"0px","PaddingBottom":"0px","CssClass":null,"ResponsiveClasses":"","PageLinkName":null,"PageLinkCaption":null,"Background":{"Colour":null,"ImageURL":null,"Filter":null,"IsParallax":false,"Image":"","Tint":""},"ImageConfig":{"ImageURL":null,"ObjectFit":"contain","ImageHeight":null,"FrameStyle":null,"BorderRadius":null,"Caption":{"IsActive":false,"Text":null,"SubText":null,"Font":{"Size":null,"Colour":null},"SubFont":{"Size":null,"Colour":null},"Alignment":null,"Position":null,"Margin":null,"BackgroundColour":null,"Blur":false,"Hover":false},"AltText":null,"LinkURL":null,"BottomMargin":0,"PaddingLeft":"10px","PaddingTop":"10px","PaddingRight":"10px","PaddingBottom":"10px","PhoneVisible":true,"TabletVisible":true,"DesktopVisible":true,"CssClass":null,"PageLinkName":null,"PageLinkCaption":null},"IgnoreCache":false}]}],"ColumnSpacing":"0px","BottomMargin":"0px","TopPadding":"0px","IsFullWidth":false,"IsBackgroundFullWidth":false,"Background":{"Colour":null,"ImageURL":null,"Filter":null,"IsParallax":false,"Image":"","Tint":""}}],"PageURL":"https://www.stratfordsport.co.uk/Cms/Spaces/HOCKEY/Ethics+Values+and+Disciplinary+Policy?version=1","AllVersions":[],"Comments":[],"UpdatedComments":[],"Spaces":[],"IsWatching":false,"LastViewTime":null,"CanEdit":false,"CanPublish":false,"CanCopy":false,"CanCreateTemplate":false,"CanComment":false,"CanReadComments":false,"CanModerateComments":false,"CanLike":false,"CanWatch":false}
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Defines the colours of the various elements of each link.
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Usually, the display of member data is subject to the logged-in user having specific entitlements to view that data. By default,
this component will respect those entitlements and only show data that the user is allowed to see. However, in certain circumstances,
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For example, when creating a "Meet the Committee" page, for viewing by members, you will probably need to disable the member data entitlements as
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the usual member visibility restrictions WILL be applied.
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has appropriate restrictions applied.
Content
Configure Membership Categories Component
Colours
Defines the colours of the various elements of the component.
The colour of the icon
The colour of the large caption text
The colour of the horizontal line under the caption
The default colour of the text in the category table
The colour of the background of the category table
The colour of the category table border
Configure Twitter Feed Component
Paste in the A tag code copied from the Twitter Publish page. (https://publish.twitter.com)
px
Configure Excel Component
Load Data from Excel
Worksheet name exactly as it appears on the sheet tab at the bottom in Excel
Cell range from top-left to bottom-right e.g. A1:E17
Indicates that the above cell range includes a header row at the top
Table Appearance
Enter the HTML that will be generated for each row of data. Use {{Cells.[i].Text}} to access the value in column i of the row. i is the 0-based
index of the cell. So to get the value in the first cell, use {{Cells.[0].Text}}.
Table Data
No data uploaded
Configure Content Component
Colours
Defines the colours of the various elements of the component.
The colour of the icon
The colour of the large caption text
The colour of the horizontal line under the caption
The default colour of the text
Dimensions
The default font size of the text
The default line spacing of the text
Logged-in User Data
If the below option is set, then this component will only be visible when somebody is logged into the website. You can then reference
user fields and attributes in the content using the same syntax as used when sending emails ({{field-name}}). For example,
{{Forename}}, {{MembershipNumber}}, {{Branch}}, {{Attributes.CODE}} etc.
Configure Image
Set the required height of the image.
Caption
Position of the caption block
The margin around the caption block, specified in CSS syntax. E.g. "5px" (5 pixels all round);
"10px 5px" (vertical horizontal); "5px 10px 5px 10px" (top right bottom left).
Alignment of text within caption block
Drag and drop the items into the appropriate order.
Configure Test Component
Event Non-attendance
Who is not attending?
Please select the person who is not attending the event.
Me
What are you not attending?
Can't sign up to :
Can't sign up to whole series:
Note: the following restrictions apply to series sign-ups:
Event on
Updating ...
Diagnose Sign-up Issues
This popup helps you diagnose issues that people may be having signing up to this event. It will tell you exactly why
certain people can't sign up or can't access particular sign-up options or classes.
Diagnosis
Classes
Options
Diagnosing ...
Admin Sign-up to
What are you signing people up to?
Sign-up Option
Select the option that will be used for the sign-up of all of the selected attendees
Indicate how each of the attendees being signed-up will pay.
Select people to sign-up to the event
Select the people you would like to sign up to the event. When you click "Add" the selected people will be added to the list below.
You can then add more to the list and remove individuals where necessary. Once the list is complete, click the Sign-up button to
get them all signed up.
Name
Horse
Vehicle
Purchaser
Guest of
No attendees to be signed-up.
Lookup Multiple Members
Type or paste in names, one-per-line and then press Lookup.
Name
Match
No names to match
Sign-up
Purchase Add-ons
Qty
Description
Unit Cost
Total
Paid For?
Qty
Description
Unit Cost
Total
Add-ons Purchased
Thank you for your purchase.
Your purchase has been placed in the basket.
Qty
Description
Unit Cost
Total
Paid For?
You have qualified for one or more discounts! These can be applied from the My Purchases page.
Code
Description
Saving
Edit Add-on Purchase
£
Cancel Add-on Purchase
This will cancel the add-on purchase below in its entirety and create refund payments if necessary.
Change Sign-up Cost Option
Most cost options cannot be set until the sign-up has been confirmed.
You are setting the cost for to attend the whole series.
£
Unit cost before any surcharges or discounts.
Surcharge (or discount, if negative) already applied to purchase.
Net purchase cost including any surcharges or discounts.
Tokens
Assign
The selected is already allocated to .
Do you want to assign to them? If not, then
will end up with no allocated .
Edit notes for
sign-up:
= required
Amend Event Sign-up Form
Withdraw from Event
This sign-up is for the whole series. What do you want to do?
At least one sign-up is for the whole series. What do you want to do?
Undo Sign-up Withdrawal
Undo Sign-up Withdrawals
Each status can only be enabled if applicable to all sign-ups selected for undo. If you want a status that is not enabled, cancel and try Undo on the individual sign-up instead.
Move Event Sign-up
Move to Event
Select date of event to move sign-up to, then select from that day's events in the drop-down.
Note:
The cost entered here should be the full cost of the new sign-up; not the difference from what they have already paid
for their current sign-up. The system will automatically create a new due payment or refund by comparing the new cost
with what they have already paid.
Move Multiple Sign-ups
Various events
Various dates
Move to Event
Select date of event to move sign-up to, then select from that day's events in the drop-down.
Note:
The cost entered here should be the full cost of the new sign-up; not the difference from what they have already paid
for their current sign-up. The system will automatically create a new due payment or refund by comparing the new cost
with what they have already paid.
If there was already a purchaser for each sign-up then the same purchaser will be used, otherwise the purchaser will be set to the attendee.
To set alternative purchasers, cancel and move each attendee individually.
Issue a RefundClear/Reduce Sign-up Charge
This operation will cancel the associated sign-up purchase(s). How much of a refund do you want to issue?
Note that an actual due refund will only be created if the member has already paid.
Note:
If you do not issue a refund for the full amount, then the member will remain liable for the balance.
Sign-up
Net cost including and surcharges or discounts applied.
Net amount paid by member i.e. amount paid minus any refunds already paid back.
The purchaser remains liable for this amount and must arrange payment.Nothing owed by the purchaser.
Add-ons
Qty
Product
Cost
Paid to Date
Cancel & Refund?
Event History
Time
Attendee
Lifecycle Status
Payment Status
Notes
Updating User
Record Payments
Pay with Tokens
£
Refund Issued
A due refund record has been created. You should go to the Manage Payments page to record
payment of this refund.
Cancel Event
WARNING! THIS WILL CANCEL THE EVENT FOR EVERYONE!
By default, all attendees will receive a notification that the event has been cancelled.
If you choose not to refund all here, individual full or partial refunds can still be issued manually.
Warning! For payments made directly through myClubhouse integration, this will refund the money immediately. The third-party processors may still keep any fees paid.
Event Cancelled Successfully!
Action Required!
Paid Refunds
The first 20 are shown below.
Purchaser ID
Purchaser
Description
Amount
Original Payment Method(s)
Refund Payment Method
Auto-Paid?
Unpaid Refunds
The first 20 are shown below.
Purchaser ID
Purchaser
Description
Amount
Original Payment Method(s)
Refund Payment Method
Auto-Paid?
Un-Cancel Event
WARNING! THIS WILL UN-CANCEL THE ENTIRE EVENT!
All attendees will receive a notification that the event has been un-cancelled.
Synchronise Sign-ups to Participant List
To be Signed Up
Name
Sign-up
Result
MEMBERJUNIORNON-MEMBER
To be Withdrawn
Name
Withdraw
Result
MEMBERJUNIORNON-MEMBER
Nothing to do.
Select Images
No images found.
Click the 'Upload image file' button on the right-hand end of the toolbar to choose an image from your device.*
Use the other buttons on the toolbar to zoom, rotate and crop your image as desired.
* On some desktops you can also paste a URL web link into the 'File name' box at the bottom of the Open file dialog; then click 'Open'.
* On some devices you can also take a photo from this button. Alternatively, to use an image from the web, you will need to first save the image to your device before selecting.
Bulk Image Upload
Images
Image
File
Form is not yet complete, please correct the following fields:-
Upload completed successfully.
Are you sure?
Message Me
Use this form to send an email to another member. You may only send to one member at a time.
Your registered email address will be passed on to this member but you may also include alternative contact details.
Note: Emails sent via the website are not entirely private. A copy of every email is held on the database and this can be
accessed by certain club administrators using the Sent Emails page.
Another email address which the recipient can use to contact you.
Other contact details which the recipient can use to contact you e.g. phone number.
Save View Configuration
The code is used in the URL of the page to identify the view to be displayed.
It should be a short text value.
Select the members, roles, security levels or member lists with which you wish to share the view config.
If set, then this will be the default view for those people with whom it is shared, unless they
have set their own personal default.
Choose an Icon
No matching icons.
Edit Document
for
Out of disk space!
Sorry, your directory is full. You are using MB out of MB of allocated disk space.
Please delete some documents or purchase extra disk space from your vendor.
You are currently using MB out of MB of allocated disk space.
Edit Document Category
Registration Complete
You have been automatically logged in.
has been added to family group:
Registration successfully completed for .
Requested Membership Subscriptions
One or more of the requested Membership applications require approval.
You will be emailed if your request has been approved and, at that point, you will be able to view and accept or reject
the Membership offer and proceed with payment.
will be emailed once the request has been approved and, at that point,
they will be able to view and accept or reject the Membership offer and proceed with payment.
Subscriptions have been automatically approved and have been added to your basket. Please now proceed there to make payment.
You have requested one or more group Membership subscriptions. You should now use the
register buttons below to add additional members into the available slots.
No.
Membership
One of:
Next Steps
Request Linked Membership
Add Page to Main Menu
Select the item before which the new menu item should be inserted.
If set, then the menu item will have a dividing line inserted above it.
Comments